We also value your feedback and suggestions — they help us continually improve the Boat Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Before embarking on the exciting journey of purchasing a new boat, it is essential to have a clear understanding of boat finance options. Choosing the right financing option can save you a considerable amount of money in the long run. Having said that, the numerous finance options and terms can be confusing and daunting for first-time buyers. - read more
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Setting sail across the sparkling waters, whether for recreational fishing, cruising, or thrilling water sports, is a pastime many Australians cherish. However, with the joys of boating also come risks. From unpredictable weather conditions to unexpected maintenance needs, owning a boat is a significant responsibility—one that makes understanding boat insurance not just beneficial but essential for peace of mind on the waves. - read more
Owning a boat is a dream for many Australians. The idea of spending serene weekends on the water or embarking on exciting fishing trips is undeniably appealing. However, turning this dream into reality often requires financial support in the form of a boat loan. Understanding the intricacies of financing your boat is a critical first step on this journey. - read more
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New Zealand-based company Vessev is set to revolutionise water transport in Western Australia by introducing a fleet of electric hydrofoiling vessels on Perth's Swan River. In partnership with the ENAUTIC Group, Vessev aims to provide a sustainable and efficient solution to the region's transportation needs. - read more
The Australian Competition and Consumer Commission (ACCC) has recently blocked the proposed sale of Telwater Pty Ltd., one of Australia's largest aluminium boat manufacturers, from BRP Inc. to Yamaha Motor Australia. This decision ensures that Telwater remains under BRP's ownership for the foreseeable future. - read more
The Australian Transport Safety Bureau (ATSB) has released a preliminary report detailing the circumstances surrounding the grounding of the Australian Antarctic Division's research vessel, RSV Nuyina, off Heard Island on October 13, 2025. The incident occurred during drone survey operations near uncharted sea floor areas. - read more
The Western Australian government has granted final approval for the construction of a $300 million aviation and marine hub on Cockatoo Island, located in the Buccaneer Archipelago, approximately 130 kilometres north of Derby. The project, spearheaded by privately owned company Crestlink, aims to establish a comprehensive logistics hub to service the offshore oil and gas industry. - read more
The Australian Government has committed $176 million to acquire a fleet of Australian-designed and built Bluebottle uncrewed surface vessels (USVs) from Ocius Technology. This investment aims to bolster the Royal Australian Navy's undersea warfare capabilities by providing persistent, long-range intelligence, surveillance, and reconnaissance (ISR) operations. - read more
The Queensland Government has announced a mandatory rollout of electronic camera monitoring systems on 90% of trawlers operating within the Great Barrier Reef Marine Park. This initiative aims to monitor and reduce the bycatch of endangered species, ensuring sustainable fishing practices in one of the world's most vital marine ecosystems. - read more
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Knowledgebase
Equity: The amount of (or that portion of) an asset actually owned. Equity is the difference between the market value and the current amount of money still owing on the loan. This is also referred to as the owner’s interest.
