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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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When you're embarking on the adventure of buying your first boat, understanding interest rates becomes crucial. But what are interest rates exactly? In the context of loans, they represent the cost of borrowing money, expressed as a percentage of the loan amount. Essentially, it’s the price you pay for the financing that makes your dream of boat ownership a reality. - read more
Pre-approved boat financing is an initial green light from a lender indicating that you are eligible to borrow up to a certain amount of money for the purchase of a boat. This process involves a preliminary assessment of your creditworthiness, usually before you start shopping for your new vessel. - read more
Owning a boat is a dream for many Australians, offering the freedom to explore our stunning coastlines and inland waterways. However, with that dream comes the reality of maintenance costs that can quickly add up if not carefully managed. Budget-friendly boat maintenance is key to ensuring you can enjoy your vessel without breaking the bank. - read more
Imagine you’re basking in the glorious Australian sunshine, the wind dancing across your face, as your boat glides effortlessly through the water. This dream is within reach, but making it a reality often means navigating the complex world of boat loans - a journey that can be fraught with pitfalls if you're not prepared. - read more
Before embarking on the exciting journey of purchasing a new boat, it is essential to have a clear understanding of boat finance options. Choosing the right financing option can save you a considerable amount of money in the long run. Having said that, the numerous finance options and terms can be confusing and daunting for first-time buyers. - read more
Buying a boat is a considerable investment and should be approached with care and attention to detail. It's a big decision because it requires not only a significant financial commitment but also a commitment to the upkeep and maintenance of the vessel. It's essential to consider your needs and intended use, as well as factors like size, type, and condition when making your decision. - read more
Austal Limited has been awarded a contract extension valued at approximately A$150.3 million to construct two additional Evolved Cape-class Patrol Boats (ECCPBs) for the Australian Border Force (ABF). This brings the total number of ECCPBs contracted for delivery to the ABF to six, underscoring the ongoing commitment to bolstering Australia's maritime security capabilities. - read more
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Construction has commenced on Pier 25 at The Boat Works on the Gold Coast, marking a significant expansion of one of Australia's largest marine maintenance and refit facilities. This architect-designed, multi-storey development will house marine showrooms, office suites, and crew accommodation upon its completion in late 2026. - read more
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