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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Owning a boat is a dream for many Australians, offering the freedom to explore our stunning coastlines and inland waterways. However, with that dream comes the reality of maintenance costs that can quickly add up if not carefully managed. Budget-friendly boat maintenance is key to ensuring you can enjoy your vessel without breaking the bank. - read more
When embarking on the thrilling journey of boat acquisition, the role of specialist finance brokers often remains a hidden key on the sail to a successful purchase. A specialist finance broker serves as a seasoned navigator in the vast sea of boat finance, expertly guiding buyers through complex financial waters to secure the best deals tailored to their individual needs. - read more
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The Australian marine industry is set to benefit from a significant collaboration between MitchCap, the Boating Industry Association (BIA), and the Boating Industry Association of Victoria (BIAV). This partnership introduces a National Marine Industry Financial Awareness and Development Program designed to enhance the financial acumen of marine businesses across the country. - read more
In 2024, Club Marine, Australia's largest recreational boat insurer, proudly celebrates its 65th anniversary. Since its inception in 1959 as Marine Hull & Liability, the company has evolved from a modest operation in Victoria to a nationwide leader in marine insurance, serving the diverse needs of the Australian boating community. - read more
In a significant move for Australia's outdoor recreation sector, the Boating Industry Association (BIA) and the Australian Fishing Trade Association (AFTA) have formalised an agreement to collaborate more closely. This partnership is designed to benefit their combined membership base and bolster support for boat-based fishing across the nation. - read more
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Knowledgebase
Mortgage Document: The physical contract agreement that a Mortgagee (lender) enters into with a Mortgagor (borrower) outlining the precice terms of a mortgage loan.
