We also value your feedback and suggestions — they help us continually improve the Boat Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Understanding the excitement of being a first-time boat buyer is essential. There’s something truly exhilarating about the idea of cruising on open waters, enjoying sunsets, and creating lasting memories with friends and family. However, alongside this excitement comes the reality of making a significant investment. - read more
Before embarking on the exciting journey of purchasing a new boat, it is essential to have a clear understanding of boat finance options. Choosing the right financing option can save you a considerable amount of money in the long run. Having said that, the numerous finance options and terms can be confusing and daunting for first-time buyers. - read more
When you're embarking on the adventure of buying your first boat, understanding interest rates becomes crucial. But what are interest rates exactly? In the context of loans, they represent the cost of borrowing money, expressed as a percentage of the loan amount. Essentially, it’s the price you pay for the financing that makes your dream of boat ownership a reality. - read more
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Ahoy, future mariners! The allure of the open seas and the joy of sailing on your very own vessel is a dream that many Australians hold close to their hearts. Whether you envision leisurely cruises along the coast or adventurous voyages into the deep blue, the prospect of buying a boat ignites a sense of excitement and freedom that's hard to match. - read more
If you're in the market for buying a boat, then it's crucial to familiarize yourself with preapproved boat finance. Unlike typical boat loans where you apply for financing after you've decided on a boat, preapproval allows you to secure finance before you start shopping. This gives you peace of mind and greater control over the buying process, ensuring no surprises or delays arise along the way. - read more
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The Sydney International On-Water Boat Show is set to make a grand return from 13 to 16 November 2025 at Darling Harbour. This four-day event, presented by the Boating Industry Association Ltd (BIA) in partnership with Mulpha Events, promises to be a highlight for boating enthusiasts and industry professionals alike. - read more
The 63rd Melbourne Boat Show, held from 16 to 19 October 2025 at Docklands, has been hailed as a resounding success, drawing close to 39,000 boating enthusiasts and industry professionals. This free event showcased the vibrancy and resilience of Victoria's marine industry, offering attendees a comprehensive experience of the boating lifestyle. - read more
Since March 2025, South Australia's coastline has been grappling with a harmful algal bloom (HAB) that has severely impacted marine life, the fishing industry, and tourism. The bloom, attributed to the proliferation of the microalgae Karenia mikimotoi, has led to the deaths of thousands of marine creatures and has caused health issues among beachgoers, including respiratory problems and eye irritation. - read more
