We also value your feedback and suggestions — they help us continually improve the Boat Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Welcome! If you own a boat and are currently financing it, refinancing your boat loan might be a smart move to consider. But what exactly does refinancing mean? - read more
Owning a boat is a dream for many Australians. The idea of spending serene weekends on the water or embarking on exciting fishing trips is undeniably appealing. However, turning this dream into reality often requires financial support in the form of a boat loan. Understanding the intricacies of financing your boat is a critical first step on this journey. - read more
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Owning a boat is a dream for many Australians, offering the freedom to explore our stunning coastlines and inland waterways. However, with that dream comes the reality of maintenance costs that can quickly add up if not carefully managed. Budget-friendly boat maintenance is key to ensuring you can enjoy your vessel without breaking the bank. - read more
Embarking on the exciting journey of boat ownership in Australia comes with its own set of nautical nuances, particularly when navigating the waters of financing. The cornerstone to a smooth sail towards securing a boat loan lies in the preparation and presentation of the essential documentation. This is not merely a procedural step, but a vital component in demonstrating your reliability and seriousness as a borrower. - read more
Club Marine, Australia's leading boat insurance provider, has unveiled a new insurance policy tailored specifically for race boats during storage and transit. This initiative aims to support participants in the Australian Offshore Superboat Championship by offering coverage for accidental loss, damage, theft, or malicious damage while the boats are on land and on their trailers. - read more
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The Boating Industry Association Ltd (BIA) has officially announced that the 2026 Sydney Boat Show will take place at the Sydney Showgrounds at Sydney Olympic Park from Thursday, 30 July to Sunday, 2 August 2026. This four-day event is set to expand following the success of its debut in 2025 and strong interest from the industry. - read more
The Australian government's plan to establish a strategic fleet of Australian-flagged ships has encountered delays, raising concerns about the nation's maritime resilience and security. The initiative, designed to bolster Australia's shipping capabilities and provide vessels for crises, emergencies, or defence support, has missed its initial deadlines, prompting industry experts to highlight growing vulnerabilities in trade and national security. - read more
Club Marine, Australia's leading boat insurance provider, has unveiled a new insurance policy tailored specifically for race boats during storage and transit. This initiative aims to support participants in the Australian Offshore Superboat Championship by offering coverage for accidental loss, damage, theft, or malicious damage while the boats are on land and on their trailers. - read more
In a significant move towards sustainable boating, Seavolt, an Australian marine charging firm, has partnered with d'Albora Marinas to launch the country's first DC fast-charging network for electric boats. This collaboration addresses the growing demand for eco-friendly marine solutions and positions Australia at the forefront of the global electric boating movement. - read more
