Westpac Shutters RAMS: Streamlining for the Future

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Westpac confirmed in an Australian Securities Exchange statement that it would cease new home loan applications through RAMS, effective immediately. The decision follows a comprehensive “strategic review” aimed at simplifying Westpac's overall business model.

"We have accomplished significant portfolio simplification over recent years. After a thorough evaluation, it became clear that continuing to offer home loans through RAMS franchisees does not align with Westpac's future direction," stated Damien MacRae, Westpac's managing director for mortgages.

The bank has assured customers that current RAMS home loan holders will not see their services interrupted. Existing loans remain intact, and customers can still access support via the RAMS app, website, and call centers. Westpac also indicated proactive communication with these customers regarding any mortgage applications already in progress.

To mitigate the effects on franchisees and employees, MacRae mentioned, "We are offering mutually agreed support for franchisees and ensuring there are ongoing opportunities within Westpac for RAMS employees."

Westpac has decided to retain RAMS' existing loan portfolio, which is valued at approximately $31.8 billion, implying a significant ongoing commitment to the legacy customers of the subsidiary.

In response to similar moves by prominent banks, such as ANZ facing a significant $14bn bond scandal earlier this year, Westpac’s decision comes at a time of heightened scrutiny and industry-wide changes. As financial institutions refine their operational models, the second-order effects on employees and smaller franchisees become tangible.

Founded in 1991, RAMS had grown into one of Australia’s leading non-bank home loan providers before its acquisition by Westpac in 2008 for $140 million. This year, an attempt to sell RAMS was aborted due to unsatisfactory bids, illustrating the complex challenges in divesting a business line during turbulent economic times.

Additionally, RAMS franchisees have initiated a class-action lawsuit via Morris Mennilli Lawyers, due to the termination of franchise agreements. While Westpac remains poised to defend this lawsuit, the full scale and implications of this legal battle remain to be seen.

The Australian Securities and Investments Commission (ASIC) along with the Australian Prudential Regulation Authority (APRA) are reportedly investigating RAMS' practices, further complicating the landscape for all parties involved.

For more insights on the evolving narrative surrounding this subject, you can refer to the original article published by Duncan Evans for NewsWire. Keep tabs on the latest developments in the banking sector by subscribing to our updates.

Published:Thursday, 8th Aug 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Finance News

Clear

Used Boat Interest Builds as Spring Buying Season Nears

27 Aug 2026: Paige Estritori

Australia's used boat market is moving back into sharper focus as the spring boating season approaches, with marine classifieds and dealer activity again putting late-model trailer boats, fishing rigs, family runabouts, personal watercraft and cruisers in front of motivated buyers. For households that have spent winter researching models, the next few weeks may bring more inspection opportunities, but also more pressure to act quickly when a suitable vessel appears. - read more

Fresh Rate Signals Put Boat Finance Back Under the Microscope

13 Aug 2026: Paige Estritori

Australia's winter boat show season has left many buyers with brochures, dealer follow-ups and a clearer sense of the vessel they want. The latest finance market signals now point to the next challenge: making sure the loan structure is as carefully chosen as the boat itself. - read more

After the Sydney Boat Show, Finance Planning Takes Centre Stage

05 Aug 2026: Paige Estritori

With the 2026 Sydney Boat Show now complete, many Australian buyers are moving from browsing mode into decision mode. The event brought a broad mix of trailer boats, fishing craft, family cruisers, personal watercraft, electronics and accessories into one place, giving would-be owners a valuable chance to compare models and speak with dealers. The next step, however, is less glamorous and more important: turning enthusiasm into a sustainable finance plan. - read more

Boat Buyers Urged to Check the Numbers as Show Season Builds

29 Jul 2026: Paige Estritori

Australia’s major boat show calendar is again putting boating dreams in front of thousands of would-be buyers, with new launches, dealer promotions and late-model used vessels all competing for attention. For households considering a first boat or an upgrade, the excitement is understandable. The more important story, however, is financial discipline: the best-looking deal on the stand is not always the lowest-cost ownership outcome over the life of a loan. - read more

Sydney Boat Show Puts Boat Buyers Back in Planning Mode

22 Jul 2026: Paige Estritori

The 2026 Sydney Boat Show is shaping up as a timely checkpoint for Australians thinking about a first boat, an upgrade or a move into a more capable family, fishing or cruising vessel. Returning to Sydney Showground at Sydney Olympic Park from 30 July to 2 August, the event is expected to bring together more than 120 local and international exhibitors, hundreds of boats and thousands of marine products across boating, fishing, watersports and outdoor lifestyle categories. - read more

What July's Boat Loan Rate Update Means for Buyers

15 Jul 2026: Paige Estritori

Australian boat buyers have a fresh snapshot of the lending market, with Canstar's boat loan comparison data updated on 15 July 2026. The update shows indicative unsecured boat loan offers for a $20,000 loan over three years, with some listed comparison rates starting from 5.95% for applicants who meet strong credit criteria. - read more

Click for more Finance News