Boat Loans Australia :: News
SHARE

Share this news item!

NSW Takes Decisive Steps Against Unlawful Merchant Fee Practices

NSW Takes Decisive Steps Against Unlawful Merchant Fee Practices

NSW Takes Decisive Steps Against Unlawful Merchant Fee Practices?w=400
The New South Wales (NSW) Government is taking robust measures to rectify years of unlawful merchant fee surcharges on customer transactions.
Despite ongoing legal concerns, these fees persisted for nearly a decade, a legacy of policy directives laid out by the former Liberal-National government.

During a review of the 2023-24 financial statements, the NSW Auditor-General highlighted the issue of unauthorized fee surcharges. The revelations were surprising, bringing the matter forcefully to the notice of the current administration.

For years, legal advice from the Crown Solicitor's Office, beginning in February 2016 through December 2022, consistently warned against the unlawful imposition of merchant fees by Service NSW. Despite such advice, over 92 million transactions incurred charges close to a whopping $144 million. The surcharges, conceptualized as cost recovery for transaction fees by payment providers, were initially sanctioned by NSW Treasury in 2012.

The spotlight is on mini transactions such as 30 cents for a driver's licence renewal, 29 cents for a marriage certificate, and a $1.92 fee to renew a small car registration. These seemingly small fees added up, creating a significant financial burden on the public.

With this information now public, the current government, led by the Minns Labor administration, has moved swiftly, creating a dedicated incident management taskforce to stem these unauthorized charges and to mitigate future occurrences.

Notably, customers affected by these charges are urged to register for updates regarding the government's corrective measures through Service NSW channels either online at the official website or via their service hotline.

The Ministers for Customer Service, Digital Government, and Finance, have sought an independent inquiry by requesting the NSW Ombudsman to investigate potential maladministration. The department's Secretary has also escalated the case to the Ombudsman and the Independent Commission Against Corruption, highlighting concerns over ignored legal advice.

A proactive approach by the new taskforce has successfully shut down over 80% of unlawful surcharges in Service NSW transactions and more than 90% of online payments. For now, all other remaining transaction fees, including those from in-person credit card terminals, are being rapidly phased out. To accommodate citizens, Service Centres are offering surcharge-free payment alternatives, such as cash payments.

Amid ongoing remedial undertakings, the NSW government has instructed all departments to audit their merchant fee practices by the end of November to ascertain legal oversight and compliance, echoing Minister for Finance Courtney Houssos’s comments: “Families, households, and businesses expect governments to act within the confines of the law.”

Minister Jihad Dib also emphasized the urgency, stating: “Our priority has been to halt these charges swiftly.” He underscored the ethical need for transparency regarding the past continuation of these fees despite the legal advisories.

 

Published:Monday, 4th Nov 2024
Source: Paige Estritori

Share this news item:

Finance News

Overheads on Enhanced Vetting Could Ratchet Up Wholesale Fund Costs Overheads on Enhanced Vetting Could Ratchet Up Wholesale Fund Costs
07 Nov 2024: Paige Estritori

The prospect of intensified scrutiny in confirming wholesale investor status could potentially tip the balance of competitiveness away from wholesale funds. According to recent commentary from the Financial Services Council (FSC), implementing added verification processes might impact these funds' ability to compete effectively. - read more
RBA Chief Under Fire: Decision on Rate Cuts in the Spotlight RBA Chief Under Fire: Decision on Rate Cuts in the Spotlight
07 Nov 2024: Paige Estritori

Reserve Bank of Australia (RBA) Governor Michele Bullock is set to face intense scrutiny over the central bank's conservative approach to cutting interest rates, as apprehensions about inflation persist in Australia. During a regular parliamentary session, Bullock’s policies will draw pointed questions from lawmakers. - read more
The Dwindling Australian Dream: Home Ownership Beyond Reach? The Dwindling Australian Dream: Home Ownership Beyond Reach?
06 Nov 2024: Paige Estritori

Recent insights from PropTrack have painted a bleak picture of Australian housing affordability, reaching unprecedented lows. In a market where a typical household makes just over $112,000 annually, a mere 14% of homes sold are within their budget. This dwindling accessibility starkly highlights the challenges for would-be homeowners today. - read more
CFS Launches New Advisory Initiative with Viridian CFS Launches New Advisory Initiative with Viridian
05 Nov 2024: Paige Estritori

Colonial First State (CFS) is reshaping personal finance support by engaging with Viridian Advisory. This initiative aims to aid FirstChoice superannuation, pension, and investment members seeking guidance without ongoing financial advisement. The collaboration brings a novel approach to receive one-time, topic-focused advice tailored to individual needs. - read more
NSW Takes Decisive Steps Against Unlawful Merchant Fee Practices NSW Takes Decisive Steps Against Unlawful Merchant Fee Practices
04 Nov 2024: Paige Estritori

The New South Wales (NSW) Government is taking robust measures to rectify years of unlawful merchant fee surcharges on customer transactions. Despite ongoing legal concerns, these fees persisted for nearly a decade, a legacy of policy directives laid out by the former Liberal-National government. - read more
Decoding Trust in AI for Finance: A New Path Forward Decoding Trust in AI for Finance: A New Path Forward
04 Nov 2024: Paige Estritori

As artificial intelligence becomes entrenched in the financial industry, a critical question arises: Do people trust AI for making financial decisions? Exploring this query reveals diverse attitudes depending on individual backgrounds and familiarity with AI technologies. - read more


Boat Loans Articles

Financial Freedom on the Water: Boat Loans Simplified for Australians Financial Freedom on the Water: Boat Loans Simplified for Australians
Boating offers a unique escape and a chance to explore Australia's stunning waterways. For many, owning a boat is a dream come true, providing endless adventures and cherished memories with family and friends. - read more
How to Choose the Best Marine Insurance Policy While Financing Your Boat How to Choose the Best Marine Insurance Policy While Financing Your Boat
Welcome, fellow boating enthusiasts! Whether you're looking to sail the coasts of Australia or enjoy leisurely days on the water, financing a boat can be a thrilling adventure. However, securing the right marine insurance policy goes hand-in-hand with this exciting journey, and it's an absolute must. - read more
The Captain's Checklist: Essential Documentation for Australian Boat Loan Approval The Captain's Checklist: Essential Documentation for Australian Boat Loan Approval
Embarking on the exciting journey of boat ownership in Australia comes with its own set of nautical nuances, particularly when navigating the waters of financing. The cornerstone to a smooth sail towards securing a boat loan lies in the preparation and presentation of the essential documentation. This is not merely a procedural step, but a vital component in demonstrating your reliability and seriousness as a borrower. - read more
Important Things to Consider When Buying a Boat in Australia Important Things to Consider When Buying a Boat in Australia
Buying a boat is a considerable investment and should be approached with care and attention to detail. It's a big decision because it requires not only a significant financial commitment but also a commitment to the upkeep and maintenance of the vessel. It's essential to consider your needs and intended use, as well as factors like size, type, and condition when making your decision. - read more
The Beginner's Guide to Understanding Boat Insurance Coverage Options The Beginner's Guide to Understanding Boat Insurance Coverage Options
Setting sail across the sparkling waters, whether for recreational fishing, cruising, or thrilling water sports, is a pastime many Australians cherish. However, with the joys of boating also come risks. From unpredictable weather conditions to unexpected maintenance needs, owning a boat is a significant responsibility—one that makes understanding boat insurance not just beneficial but essential for peace of mind on the waves. - read more
Building a Strong Boat Financing Application: Tips and Tricks for Australians Building a Strong Boat Financing Application: Tips and Tricks for Australians
When it comes to purchasing a boat, most individuals require some form of financing. To secure the best possible loan terms and increase the chances of approval, it is essential to build a strong boat financing application. This article will provide tips and tricks specifically tailored for Australians on how to create a compelling application that stands out to lenders. - read more
Unlocking Better Deals: The Negotiation Power of Specialist Finance Brokers Unlocking Better Deals: The Negotiation Power of Specialist Finance Brokers
When embarking on the thrilling journey of boat acquisition, the role of specialist finance brokers often remains a hidden key on the sail to a successful purchase. A specialist finance broker serves as a seasoned navigator in the vast sea of boat finance, expertly guiding buyers through complex financial waters to secure the best deals tailored to their individual needs. - read more
The Captain's Checklist: Essential Documentation for Australian Boat Loan Approval The Captain's Checklist: Essential Documentation for Australian Boat Loan Approval
Embarking on the exciting journey of boat ownership in Australia comes with its own set of nautical nuances, particularly when navigating the waters of financing. The cornerstone to a smooth sail towards securing a boat loan lies in the preparation and presentation of the essential documentation. This is not merely a procedural step, but a vital component in demonstrating your reliability and seriousness as a borrower. - read more
How to Choose the Right Boat Finance Option How to Choose the Right Boat Finance Option
Before embarking on the exciting journey of purchasing a new boat, it is essential to have a clear understanding of boat finance options. Choosing the right financing option can save you a considerable amount of money in the long run. Having said that, the numerous finance options and terms can be confusing and daunting for first-time buyers. - read more
The Benefits of Pre-Approved Boat Financing The Benefits of Pre-Approved Boat Financing
Pre-approved boat financing is an initial green light from a lender indicating that you are eligible to borrow up to a certain amount of money for the purchase of a boat. This process involves a preliminary assessment of your creditworthiness, usually before you start shopping for your new vessel. - read more
Smooth Sailing: Understanding Boat Loan Rates and Terms for Australians Smooth Sailing: Understanding Boat Loan Rates and Terms for Australians
From the bustling harbors of Sydney to the serene waters of the Great Barrier Reef, boating is a treasured Australian pastime that combines the love of the ocean with the spirit of adventure. With so many Australians drawn to the water, understanding the financial aspects of boat ownership is crucial, particularly when it comes to securing a boat loan. However, wading through boat loan rates and terms can feel as complex as navigating through choppy seas. - read more
7 Tips For Getting The Best Boat Loan 7 Tips For Getting The Best Boat Loan
Buying a boat is a relatively large financial outlay and most people need to finance their purchase. If you’re in the market for a boat and plan to apply for a boat loan, there are a few things you should know if you want to get the best deal available. Here are our 7 tips for getting the best boat loan. - read more



Knowledgebase
Bear Market:
A market condition where the prices of securities are falling, and widespread pessimism causes the negative sentiment to be self-sustaining.


Quick Links: | Boat Loan Finance | Boat Loan Brokers | Boat Loan Calculators | Boat Loan Quote