We also value your feedback and suggestions — they help us continually improve the Boat Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Ahoy, future mariners! The allure of the open seas and the joy of sailing on your very own vessel is a dream that many Australians hold close to their hearts. Whether you envision leisurely cruises along the coast or adventurous voyages into the deep blue, the prospect of buying a boat ignites a sense of excitement and freedom that's hard to match. - read more
Welcome! If you own a boat and are currently financing it, refinancing your boat loan might be a smart move to consider. But what exactly does refinancing mean? - read more
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Owning a boat is a dream for many Australians. The idea of spending serene weekends on the water or embarking on exciting fishing trips is undeniably appealing. However, turning this dream into reality often requires financial support in the form of a boat loan. Understanding the intricacies of financing your boat is a critical first step on this journey. - read more
When embarking on the thrilling journey of boat acquisition, the role of specialist finance brokers often remains a hidden key on the sail to a successful purchase. A specialist finance broker serves as a seasoned navigator in the vast sea of boat finance, expertly guiding buyers through complex financial waters to secure the best deals tailored to their individual needs. - read more
Pre-approved boat financing is an initial green light from a lender indicating that you are eligible to borrow up to a certain amount of money for the purchase of a boat. This process involves a preliminary assessment of your creditworthiness, usually before you start shopping for your new vessel. - read more
The Sydney International On-Water Boat Show is set to make a grand return from 13 to 16 November 2025 at Darling Harbour. This four-day event, presented by the Boating Industry Association Ltd (BIA) in partnership with Mulpha Events, promises to be a highlight for boating enthusiasts and industry professionals alike. - read more
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Since March 2025, South Australia's coastline has been grappling with a harmful algal bloom (HAB) that has severely impacted marine life, the fishing industry, and tourism. The bloom, attributed to the proliferation of the microalgae Karenia mikimotoi, has led to the deaths of thousands of marine creatures and has caused health issues among beachgoers, including respiratory problems and eye irritation. - read more
The Australian marine industry is set to benefit from a significant collaboration between MitchCap, the Boating Industry Association (BIA), and the Boating Industry Association of Victoria (BIAV). This partnership introduces a National Marine Industry Financial Awareness and Development Program designed to enhance the financial acumen of marine businesses across the country. - read more
In 2024, Club Marine, Australia's largest recreational boat insurer, proudly celebrates its 65th anniversary. Since its inception in 1959 as Marine Hull & Liability, the company has evolved from a modest operation in Victoria to a nationwide leader in marine insurance, serving the diverse needs of the Australian boating community. - read more
In a significant move for Australia's outdoor recreation sector, the Boating Industry Association (BIA) and the Australian Fishing Trade Association (AFTA) have formalised an agreement to collaborate more closely. This partnership is designed to benefit their combined membership base and bolster support for boat-based fishing across the nation. - read more
