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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Embarking on the exciting journey of boat ownership in Australia comes with its own set of nautical nuances, particularly when navigating the waters of financing. The cornerstone to a smooth sail towards securing a boat loan lies in the preparation and presentation of the essential documentation. This is not merely a procedural step, but a vital component in demonstrating your reliability and seriousness as a borrower. - read more
Pre-approved boat financing is an initial green light from a lender indicating that you are eligible to borrow up to a certain amount of money for the purchase of a boat. This process involves a preliminary assessment of your creditworthiness, usually before you start shopping for your new vessel. - read more
When it comes to purchasing a boat, most individuals require some form of financing. To secure the best possible loan terms and increase the chances of approval, it is essential to build a strong boat financing application. This article will provide tips and tricks specifically tailored for Australians on how to create a compelling application that stands out to lenders. - read more
Welcome to the world of boat loans, where understanding your credit history is just as important as choosing the perfect vessel. Whether you're dreaming of lazy afternoons on the lake or planning epic adventures at sea, securing a boat loan effectively is the first step to making those dreams a reality. - read more
Imagine you’re basking in the glorious Australian sunshine, the wind dancing across your face, as your boat glides effortlessly through the water. This dream is within reach, but making it a reality often means navigating the complex world of boat loans - a journey that can be fraught with pitfalls if you're not prepared. - read more
Welcome! If you own a boat and are currently financing it, refinancing your boat loan might be a smart move to consider. But what exactly does refinancing mean? - read more
The Australian marine industry is currently grappling with a significant shortage of skilled labour, as highlighted by the Boating Industry Association's (BIA) 2026 National Jobs & Skills Survey. This comprehensive survey reveals that over 90% of marine businesses are deeply concerned about the lack of qualified personnel, a situation that is adversely affecting operational capacities and financial performance. - read more
The 2026 Sanctuary Cove International Boat Show (SCIBS) has concluded, marking another successful chapter in Australia's premier marine event. Held from 21 to 24 May at the picturesque Sanctuary Cove on the Gold Coast, the show attracted over 41,000 visitors, underscoring its significance in the global boating calendar. - read more
Riviera, Australia's esteemed luxury motor yacht manufacturer, is set to make a grand statement at the upcoming 2026 Sanctuary Cove International Boat Show. The company will present an impressive fleet of 12 yachts, collectively valued at over $40 million, underscoring its commitment to excellence and innovation in the marine industry. - read more
The Australian Superyacht, Marine Export, and Commercial Marine Conference (ASMEX) is set to return to the Gold Coast on May 19–20, 2026, bringing together professionals from across the marine sector for two days of insightful discussions, networking opportunities, and industry celebrations. - read more
Aquila Catamarans is set to make a significant impact at the 2026 Sanctuary Cove International Boat Show, presenting its largest Australian display to date. The showcase will feature seven models, including three highly anticipated debuts, underscoring Aquila's commitment to innovation and excellence in the marine industry. - read more
Austal Limited has been awarded a contract extension valued at approximately A$150.3 million to construct two additional Evolved Cape-class Patrol Boats (ECCPBs) for the Australian Border Force (ABF). This brings the total number of ECCPBs contracted for delivery to the ABF to six, underscoring the ongoing commitment to bolstering Australia's maritime security capabilities. - read more
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Knowledgebase
Debt Consolidation: Debt consolidation usually involves negotiating a new loan to pay other existing loans in order to get more favourable interest rates and terms.
