We also value your feedback and suggestions — they help us continually improve the Boat Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Buying a boat is a considerable investment and should be approached with care and attention to detail. It's a big decision because it requires not only a significant financial commitment but also a commitment to the upkeep and maintenance of the vessel. It's essential to consider your needs and intended use, as well as factors like size, type, and condition when making your decision. - read more
Embarking on the exciting journey of boat ownership in Australia comes with its own set of nautical nuances, particularly when navigating the waters of financing. The cornerstone to a smooth sail towards securing a boat loan lies in the preparation and presentation of the essential documentation. This is not merely a procedural step, but a vital component in demonstrating your reliability and seriousness as a borrower. - read more
Navigating the financial path to securing a dream can be a thrilling journey. For many, the aspiration to own a boat and sail the picturesque waters of Australia is a dream intensely pursued. Yet, the wake of excitement is often trailed by the complexity of financial planning. - read more
Boating offers a unique escape and a chance to explore Australia's stunning waterways. For many, owning a boat is a dream come true, providing endless adventures and cherished memories with family and friends. - read more
Welcome, fellow boating enthusiasts! Whether you're looking to sail the coasts of Australia or enjoy leisurely days on the water, financing a boat can be a thrilling adventure. However, securing the right marine insurance policy goes hand-in-hand with this exciting journey, and it's an absolute must. - read more
Welcome! If you own a boat and are currently financing it, refinancing your boat loan might be a smart move to consider. But what exactly does refinancing mean? - read more
The Boating Industry Association (BIA) has released its latest State of the Industry Data Report, revealing a noteworthy national turnover of $10.12 billion for the fiscal year 2023-24. This represents a 5% increase from the previous year, underscoring the sector's resilience and growth despite recent economic uncertainties. - read more
The Boating Industry Association Ltd (BIA) has recently called upon all levels of Australian government to provide strategic support to the nation's marine manufacturing and recreational boating sector. This appeal comes in response to a significant skills shortage that poses a threat to the industry's economic potential. - read more
The Boating Industry Association (BIA) has released the National Recreational Boating Statement, providing a comprehensive overview of the sector's scale, value, and future projections. The statement forecasts that by 2030, Australians will spend $20 billion annually on boating activities, underscoring the industry's significant economic and social impact. - read more
Australian Olympic swimming legend Ian Thorpe is set to make waves in a new arena by joining the crew of the supermaxi yacht LawConnect for the upcoming Sydney-Hobart Yacht Race. This marks a significant transition for Thorpe, who has previously dominated the swimming world with five Olympic gold medals. - read more
The Boating Industry Association Ltd (BIA) has unveiled its annual 'See You Out There' campaign, a key component of the 'Discover Boating' initiative aimed at inviting Australians to experience the joys and benefits of boating. Launching on November 1, this campaign seeks to highlight the freedom, connection, and well-being that come from spending time on the water. - read more
The 56th Sydney International On-Water Boat Show has successfully concluded after four dynamic days at Darling Harbour, reaffirming its status as a premier event in Australia's marine industry. Presented by the Boating Industry Association Ltd (BIA) in partnership with Mulpha Events, the show attracted over 20,000 visitors, offering a comprehensive showcase of the boating lifestyle. - read more
